Yahoo Mail App Crashes, Won’t Work, or Keeps Closing on iPhone and iPad?


Here is the gist of the article in video form:

New updates are added at the bottom of this story…….

The original story (published July 17, 2021) follows:

Yahoo Mail users have taken to Twitter and other similar social media platforms to report that the app is not working, crashing or keeps closing on their iPhone devices.

Reports of the problem started appearing a few hours ago and only affect iOS device users.

We have shared some complaints from people below for reference:


Why is my @yahoo messaging app crashing today? Someone else? (Source)

@Yahoo your messaging app keeps crashing. App deleted, reinstalled. Still does not open, shuts down immediately. (Source)

After all these years I think I need to update my phone because my yahoo mail app keeps crashing smh(Source)

While most of the reports state that the Yahoo Mail app crashes or doesn’t work on the various iPhone models, some have even confirmed it to be the same case on the iPad.


Considering the app started crashing only a few hours ago, chances are the latest update – 6.33.0 – that was pushed to the App Store might be to blame.

Worse still, even uninstalling and reinstalling the app doesn’t work, which frustrated many users as they couldn’t immediately access their email accounts over the phone.

That said, Yahoo is aware of the Mail app crashing on iPhone and iPad and has confirmed that they are investigating the issue and working on a fix.


Although the company acknowledged the issue, it did not share an ETA for the fix. Therefore, it may take a few hours or even days for a new update to be released that fixes the problem.

Even though Yahoo isn’t nearly as popular as it once was, the company’s messaging app is still used by millions of people around the world.

Therefore, we hope that the problem will be resolved soon. As usual, we’ll post an update if and when there are further developments regarding the Yahoo Mail app crashing on iPhone and iPad.

Update 1 (April 12)

10:30 a.m. (IST): It looks like the Yahoo Mail app is crashing again for some iPhone users. And those affected took to Twitter (1, 2, 3, 4) to raise their complaints.

Update 2 (April 13)

11:32 a.m. (IST): One of the affected users mentioned that reinstalling the messaging app fixed the problem. The latest version on the App Store is 6.51.0.

Update 3 (April 14)

12:06 p.m. (IST): Although the company has yet to acknowledge this issue, Yahoo’s support on Twitter is ask users concerned to share their e-mail addresses.

Update 4 (April 16)

10:22 a.m. (IST): Yahoo Mail is getting a new update with version 6.51.1 on the App Store. However, it does not mention anything regarding the crashing issue. But users still need to install and see if that solves this problem.

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